Job Description Header: 

Requisition ID:  110211 

 

Share Our Purpose.  Be Yourself.  Feel Valued. 

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.  American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

 

For more information, visit amwater.com and join American Water on LinkedInFacebook, and Instagram.

 

 

Job Description
Job Title:  Wastewater Collection Operator I
Posting Start Date:  8/6/26
Job Description: 

Primary Role

The purpose of this position is to maintain the sanitary sewer collection system in operating condition. This is accomplished by completing preventative and emergency cleaning; over seeing a contractor excavating and repairing sewer lateral and mains for defects and operational function; investigating complaints of sewer back-ups and identifying a course of action to implement; Contracting lateral cleaning service when necessary; replacing or adjusting sanitary sewer risers for manholes. Other duties include assisting other departments by providing manpower and equipment, cleaning the WWTP process.

lines: providing CCTV inspections as needed in the collections system; surveying and inspecting manholes.

Key Accountabilities

  • Cleans sewer lines with hydraulics by working independently and under the supervision of collections OP II's; opening manholes for access; selecting appropriate nozzle for job; vacuuming the debris removed for disposal; observing operations for indications of problems in sewers; disposing of accumulated debris; maintaining the jetter truck and performing maintenance as needed; completing daily work reports for cleaning sewer line locations and manholes for data entry and storage. (60%)
  • Investigates and remedies property owner sewer complaints by inspecting and identifying the cause of back-ups; determining responsibility and type of inspection; attempting service restoration if necessary, using hand tools or high-pressure jetting techniques; communicating effectively with the complainant regarding the problem and solution; providing excellent customer service; completing work reports for investigating complaints for data entry and storage. (20%)
  • Minor repairs to the lateral standpipe by working independently and under the supervision of Collection OP II's; determining the location of breaks using various tools. (10%)
  • Televises mains and laterals by taking lateral camera to location; evaluating manhole atmospheric conditions for safety and installing camera into manhole line; setting up inspections on main line camera computer system; analyzing information extracted from camera findings; establishing work zone or traffic controls; cleans lines. (5%)
  • Completes manhole frame and cover replacement by handling frames and covers and determining required adjustments; mixing mortar and setting manhole frames in place; placing hot macadam and tamp around manhole; cleaning up work area; completing work reports for manhole work in order to complete data entry and storage. (5%)

Knowledge/Skills

  • This job title requires the use of standard technical skills appropriate to the work environment of the organization.
  • Ability to perform the four basic arithmetic operations.
  • Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresse.
  • This job title normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.
  • Overall physical strength demands: Exerting 50-100 lbs. occasionally, 10-25lbs frequently, or up to 10-20lbs constantly.

Experience/Education

  • High School Diploma or equivalent required.
  • 0-6 months of related experience. 
  • Class B Commercial Driver's license with air brakes and tanker endorsements issued by the Commonwealth of Pennsylvania.
  • #LI-ES1 #LI-Onsite

 

Competencies

Plans & Aligns
Decision Making
Communicates Effectively
Builds Networks
Action Oriented
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Join American Water...We Keep Life Flowing

 

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.