Wastewater Collections System Specialist
Posted Date: Aug 3, 2025
Location: Woodbridge, VA, US, 22193
Company: American Water Works Company Inc
Requisition ID: 108341
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
Inspect, operate, maintain, troubleshoot, install and repair of collection system facilities; including not limited to; 1) sewer lines, manholes and service laterals; and 2) pumping and flow control facilities.
Respond to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions.
Investigate complaint and determine corrective action per Company procedure.Perform new service activity including tap installation and records keeping.
Monitor water and wastewater collection systems and make adjustments as directed to control their operations.
Maintain plant process equipment as directed.
Complete all necessary forms, sketches and field notes and be knowledgeable of using maps and records.
Maintain all necessary records and maintain tools and work equipment.
Perform maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties and related building and grounds activities.
Key Accountabilities
To perform a variety of tasks in the operation and maintenance of wastewater collection system facilities.
Knowledge/Skills
Must possess a valid Virginia drivers license CDL license with air brake and tanker endorsements.
Water or sewer operator’s license preferred.
Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
Having working knowledge of wastewater collection systems.
Experience/Education
High School Diploma or GED required
General plumbing skills preferred
General computer skills required
Work Environment
Ability to work in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.
Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.
Confined space and electrical hazard conditions.
Exposure to inclement weather, mostly of short duration.
Other
Capable of lifting and/or carrying 50 lbs. on a frequent basis and up to 100 lbs. maximum.
Walking up and down stairs.
Ability to wear a PPE
Position is Monday through Friday, 630am to 300pm
Must be able to travel to other plants
Position is subject to 24 hour call-out and overtime.
Communicate in an effective manner both oral and written with Company personnel.
Read and understand instructions, safety rules, maps, diagrams, etc.
Skillfully use hand tools or machines needed for your work.
Pass Department of Transportation’s physical examination.
Ability to work in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.
Ability to operate wastewater testing equipment, safety equipment, retrieval equipment, gas monitoring and personal safety equipment, trucks and other mobile equipment.
Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.
Confined space and electrical hazard conditions.
Exposure to inclement weather, mostly of short duration.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Nearest Major Market: Washington DC