Primary Role

Responsible for supervising wastewater dept, including the front-line personnel and implementing and overseeing operational processes that are engaged in the functional area of Production for wastewater operations.

Key Accountabilities

• Supervise a team of front-line staff engaged in production wastewater operations. 
• Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
• Participate in the resolution of union and/or non-union labor issues.
• Record, compile and provide operating data to track the financial performance of production operations.
• Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible. 
• Day-to-day implementation of security efforts at all wastewater production facilities. 
• Supervise daily activities to ensure that adequate quantities of treated wastewater meeting all regulatory standards are provided to customers at all times. 
• Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impacting the business is preferred
• Knowledge of wastewater processes and operational areas, including treatment plants and collection systems
• Demonstrated ability to lead, mentor, and develop staff
• Responsible for frontline decision making to ensure efficient operations and customer satisfaction

Experience/Education

• Bachelor’s Degree in operational discipline, management, or related technical discipline preferred
• Two (2) years of relevant experience in wastewater utility.
• Previous experience managing teams, projects, or departments is required
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Requires weekly local travel within the region as needed
• Wastewater License preferred
• Wastewater experience required

Competencies