Job Description
Job Title:  Technician (Field Operations)
Posting Start Date:  1/6/26
Job Description: 

Primary Role

Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes.

Key Accountabilities

  • Sets up barricades and places safety lights around work site to protect workers from street traffic
  • Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction
  • Manually digs valve boxes and curb boxes, using shovel and digging bar
  • Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections
  • Taps into pressurized water mains
  • Flares and connects copper and plastic piping
  • Installs repair clamps on pressurized water mains and service lines
  • Operates valves and fire hydrants
  • Investigates complaints and determines corrective action per company procedure
  • Operates pneumatic and/or hydraulic boring equipment
  • Completes all necessary forms, sketches, field notes and uses maps and records
  • Drives vehicles and/or trucks in performance of general job
  • Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes
  • Accurately measures pressure and flow at meter to detect leaks
  • Responds to customer inquiries accurately and professionally
  • Performs turn ons and turn offs as necessary
  • Directs the activities of any personnel assigned
  • Performs any other duties as assigned by supervisor

Knowledge/Skills

  • Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance
  • Working knowledge of distribution/collection systems

Experience/Education

  • High school diploma or equivalent
  • Minimum 1 year in construction, plumbing, and/or building trades

Certifications & Licenses

  • As required. License requirements vary by state
  • Candidate must possess required licenses or have the ability to obtain within designated timeframe

Work Environment

  • Outdoor work during seasonal heat and cold, and other adverse weather conditions
  • Must be able to perform essential functions and meet the physical requirements for the position

Competencies

Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates