Requisition ID: 109753
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Primary Role
The Technician, Water Quality and Environmental Compliance is responsible for the collection of samples across assigned water and/or wastewater systems within State Operations. This role will be required to collect samples from within treatment plant settings as well as in the distribution system of water systems. This position will be required to perform basic laboratory analyses and respond to water quality inquiries and complaints
#LI-ES1 #LI-Onsite
Key Accountabilities
- Collect and analyze plant, field and regulatory samples following approved methodology.
- Analyze results, record data and identify process control/regulatory problems.
- Prepare reagents/standards, maintain log sheets, clean glassware and maintain laboratory in clean and orderly condition.
- Maintain QA/QC on lab equipment and adjust continuous process control monitors.
Knowledge/Skills
- Knowledge of water or other utility operations preferred.
- Knowledge of specific systems such as SAP preferred.
- Working knowledge of Microsoft office suite applications including MSWord, Excel, Access and PowerPoint and email management systems (MS Outlook).
- Demonstrated organizational and administrative skills
- Good business acumen and judgment.
- Good quantitative and analytical skills; attention to detail.
- Good verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation).
- Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others.
Experience/Education
- High School Diploma.
- Associate’s degree in science, business administration or management, or related degree preferred.
- 0 - 2 years’ experience in operations, administrative and/or customer service, preferred.
- Valid Driver's license required.
Travel Requirements
- Local and occasional regional travel, as needed.
Work Environment
- Standard indoor office environment within an operations facility / treatment plan.
- Local and occasional regional travel, as needed.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.