Job Description
Job Title:  Sr. Supervisor, Operations
Posting Start Date:  9/17/25
Job Description: 

Primary Role

Supervises the day-to-day water operations in accordance with Company policies and procedures and all applicablegovernmental laws and regulations.

Key Accountabilities

  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
  • Assures policies, procedures, programs, and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
  • Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
  • May be involved in customer service-related issues.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
  • Support manger to ensure effective people management policies and practices are developed and implemented(e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Implement effective communications at all levels of our operations.
  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge/Skills

  • Knowledge of the regulated water business and the regulations impacting the business.
  • Knowledge of process and operational areas.
  • Strong construction background.
  • Basic computer knowledge (Excel, Word, internal operational software).
  • Mechanical/Maintenance background.
  • Leadership, Relationship building, teamwork, Labor Relations.

Experience/Education

  • Bachelor’s degree in operational discipline, management, or related technical discipline preferred but not required, orequivalent experience.

Certifications/Licenses

  • Valid driver’s license.

Work Schedule

  • Full-time
  • Monday-Friday, daylight hours
  • On-call responsibility

Work Environment

  • Indoor and outdoor environment
  • 24/7 operations

Travel Requirements

  • Local and occasional regional travel.

Other Requirements

  • Ability to sit, stand, bend, and walk for long periods of time.
  • Lift minimum 25lbs.
  • Occasional hands-on work required.

Competencies

Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality