Requisition ID: 109745
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Job Information
Illinois American Water is seeking a customer service, compliance-minded and environmentally conscious professional to join our team in Peoria, IL.
Salary range-$26.00/hr-$42.13/hour
The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Primary Role
Responsible for collecting samples from various treatment plants and distribution systems, performing routine water and wastewater analyses, sample custody, data entry, recordkeeping, and ordering supplies. Interpret water quality results and initiate chemical dosage changes to treatment process. Troubleshoot lab equipment and basic lab equipment maintenance. Responsible for organizing functions and activities related to environmental management and water quality for assigned facilities. Investigates water quality complaints in the field and determines course of action needed. Helping maintain all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Adheres to policies, practices, and programs to ensure environmental compliance.
Key Accountabilities
Conduct sampling, shipping, and/or analysis, as required, to ensure compliance with federal and state drinking water and wastewater regulations, company approved water quality standards, and special projects. (65%)
Continuously evaluate water/wastewater treatment processes/analytical results and recommend modifications to maintain or improve water quality. Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (20%)
Monitor/calibrate and troubleshoot analyzers, equipment, etc. to ensure established standards of performance and accuracy are maintained. Monitor and order lab and sample collection supplies (10%)
Assist in training of other employees with regards to WQ and Environmental concepts. (5%)
Lab Backup- as needed
Knowledge/Skills
Muti-tasking, utilizing a variety of software and apps, computer skills
Knowledge of basic chemistry and laboratory techniques and QA/QC programs. Knowledge of regulatory requirements. Working knowledge of Word, Excel, and Access. Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations. Regulatory knowledge of proper lab analytical testing methods. Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems.
Experience/Education
Associates
Minimum Two (2) to four (4) years experience in water, wastewater, or environmental compliance. A 4 yr degree in physical, chemical or environmental sciences may be substituted for experience
Travel Requirements
Local (80%) and regional 2-3 hours away (20%)
Other
Must hold a valid State issued Driver’s License.
Ability to sit, stand, and walk for long periods of time. Ability to lift 35 lbs. Stairs required. Must be able to distinguish colors to conduct testing using normal colorimetric methods.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.