Job Description
Job Title:  Sr Operations Support Representative
Posting Start Date:  11/15/25
Job Description: 

Work Schedule

 

Work schedule is 7:30 to 4:00 Monday to Friday

Primary Role

Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance.

Key Accountabilities

  • Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.

  • Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs.

  • Maintains financial and/or other business records, journals and ledgers. 

  • Interacts with internal/external customers regarding various issues and provides any additional assistance.

  • Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. 

  • Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Mapcall and SAP.

  • Compiles and reviews numerous essential reports on a daily/weekly/monthly basis 

Knowledge/Skills

  • Advanced knowledge of ms office and ms excel
  • Working knowledge of computer programs

Experience/Education

  • Minimum of 2 - 5 years related clerical experience required.
  • High School Diploma or GED required.

Travel Requirements

None or minimal travel.

Work Environment

  • General office environment.
  • In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items.

Competencies

Prioritizes & Role Models Safety
Plans, Aligns, & Directs
Self-Awareness
Develops Talent
Drives Engagement
Decision Quality