Utility Mechanic I U395
Posted Date: Aug 27, 2025
Location: Shrewsbury, PA, US, 07702
Company: American Water Works Company Inc
Requisition ID: 108647
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Position Information
$35.63 hourly
This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Primary Role
The Utility Mechanic I may be assigned to perform any responsibility of Utility Mechanic II that lies within the capability of the employee based on experience, knowledge, qualifications, and training.
Key Accountabilities
- Coordinate, monitor, and control the safe and efficient utilization of Company equipment and assigned personnel.
- Locate/ access/ operate as well as and repair/install/replace Company facilities such as, but not limited to water mains, hydrants, valves, blow-offs, services, curb stops, shutoff-valves,, curb and valve boxes, meters, meter hoods, tiles and covers.
- Investigate and diagnose hydraulic variations that may adversely impact system operations and customer service, and initiate corrective action.
- Perform distribution system tests including, but not limited to, fire flows, customer service lines, and pressure losses.
- Complete house-to-house connections at customers’ accounts to maintain service.
- Locate Company facilities, and in accordance with the Underground Facility Program, mark-out Company facilities and initiate requests to mark-out other utilities’ facilities.
- Collect and evaluate water samples, as directed, in accord with established water quality practices.
- Transport materials to and from Company facilities and/or job sites.
- Prepare Company facilities for adverse weather conditions.
- Restore service to frozen Company facilities, as required.
- Report conditions in the field that may adversely impact customer service or the public safety, as well as conditions that may result in potential damage to Company facilities.
- Conduct water loss audits including, but not limited to, pipe and fixture inspections and usage patterns at customers’ accounts.
- Inspect and test cross-connection control prevention devices and backflow prevention devices.
- Obtain and record meter readings to insure accurate billing of customers’ accounts within established timeframes.
- Respond to inquiries accurately and professionally and, when necessary, involve the appropriate individuals to resolve customer and Company-related issues and to achieve the highest level of customer service in all areas of responsibility.
- The Utility Mechanic II may be assigned to perform responsibilities either individually or in conjunction with other employees. The Utility Mechanic II may also be assigned to direct other employees provided the work assignment does not involve excavation that requires shoring.
- Accurately record and update pertinent data and maintain accurate and complete records. Utilization of field computing devices (SAP, Click, Mapcall, Advantex, GIS and GPS equipment, etc.)
Knowledge/Skills
- The Utility Mechanic I must possess as geographic knowledge of the Company’s service area and distribution system.
- The Utility Mechanic I must have a working knowledge of Company policies, procedures, and safety practices applicable to area of responsibility, as well as federal regulations regarding confined spaces, trenching and shoring, and Competent Person.
- The individual must possess a working knowledge of the various materials utilized in the transmission and distribution system.
- The Utility Mechanic I must be capable of operating company equipment and vehicles necessary for the completion of assignments and must attain a Commercial Drivers’ License (Class A) with appropriate endorsements.
- The Utility Mechanic I must be able to perform the essential functions and meet the physical requirements for Utility Mechanic I.
- New hires on or after April 17, 1996 will be required to attain and maintain a W-1 License in accord with the educational and operational criteria established by the State of New Jersey.
Progression
- The Utility Mechanic I will be required to progress to Level II within (3) three years and will be required to pass the Level II examination to be developed by the Company.
- Failure to achieve the skill required to successfully complete the Level II examination within the specified time period will result in the employee’s loss of the Utility Mechanic position.
- The Utility Mechanic II may be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Nearest Major Market: New Jersey