Utility Mechanic I

Posted Date: Feb 8, 2024

Location: Short Hills, NJ, US, 07078

Company: American Water Works Company Inc

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

The Utility Mechanic I may be assigned to perform any responsibility of Utility Mechanic II that lies within the capability of the employee based on experience, knowledge, qualifications, and training.


There are two positions available.  Work schedule is 11:00 PM - 7:30 AM.  

Key Accountabilities

  • Excavates and/or backfills job sites to facilitate repairs to company facilities such as, but not limited to, mains, blow-offs, services, curb stops, shutoff valves, and fire hydrants.
  • Coordinates, monitors, and controls the safe and efficient utilization of company equipment and assigned personnel.
  • Locates, accesses, operates, and/or repairs company facilities such as, but not limited to, mains, hydrants, blow-offs, services, curb stops, shutoff valves, and plumbing fixtures.
  • Investigates and diagnoses hydraulic variations that may adversely impact system operations and customer service, and initiates corrective action. 
  • Performs distribution system tests including, but not limited to, fire flows, customer service lines, and pressure losses.
  • Completes house-to house connections at customers' accounts to maintain service.
  • Locates company facilities, and in accord with the Underground Facility Program, marks-out company facilities and initiates requests to mark-out other utilities' facilities.
  • Raises to grade company facilities such as, but not limited to, meter hoods, tiles and covers, and curb and valve boxes.
  • Operates and repairs company facilities such as, but not limited to, fire hydrants and distribution system valves.
  • Completes the installation of facilities including, but not limited to, water services, main extensions, fire hydrants, valves, and blow-offs.
  • Collects and evaluates water samples, as directed, in accord with established water quality practices.
  • Transports materials to and from facilities and/or job sites.
  • Prepares company facilities for adverse weather conditions.
  • Restores service to frozen company facilities, as required.
  • Records pertinent data and maintains accurate records.
  • Responds to inquiries accurately and professionally and, when necessary, involves the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of responsibility.
  • Reports conditions in the field that may adversely impact customer service or the public safety, as well as conditions that may result in damage to company facilities.
  • The Utility Worker may be assigned to perform responsibilities either individually or in conjunction with other employees and may also be assigned to direct other employees in various work assignments.


  • Must possess geographical knowledge of the company's service area and distribution system, as well as an understanding of gradients, piping networks, basic fluid and flow principles, and position-related electrical application and related safety procedures.
  • Working knowledge of cross-connection control and reduced pressure zone backflow preventors.
  • Working knowledge and understanding of contracts covering the installation of water mains, valves, fittings, fire hydrants, and services to ensure that facilities are installed in accord with contract.
  • Working knowledge of company policies, procedures, and safety practices applicable to area of responsibility, as well as federal regulations regarding NJ One Call (NJ Underground Facility Protection Act), confined spaces, trenching and shoring, and Competent Person.
  • Knowledge of various materials utilized in the transmission and distribution system and an ability to properly and safely make necessary taps, restraints, and repairs to ensure the integrity of the transmission and distribution system.


  • High School diploma/GED required.
  • Will be required to pass a final examination by the company prior to the conclusion of the qualification period.


  • The Utility Mechanic I must progress to a Utility Mechanic II within three years. In order to progress they must meet all the qualifications and requirements for Utility Mechanic II, and will be required to pass the Utility Mechanic II entrance examination to be developed by the
  • Company. In the event after three years as a Utility Mechanic I, the employee has not passed the Utility Mechanic II entrance examination the company may allow an additional one year of training.
  • The employee may retake the examination up to a maximum of two times prior to the completion of this additional one year of training.
  • Failure to achieve the skill required to successfully complete the
  • Utility Mechanic II entrance examination within the specified time period will result in the employee’s loss of the Utility Mechanic I position.
  • Employees hired prior to 4/3/97 and already in the position of a Utility Mechanic I are not required to progress to a Utility Mechanic II as stated above.
  • Any employees who bids, displaces or transfers into the Utility Mechanic I position after 4/3/97 will be required to meet the Progression requirement.


  • Valid Drivers’ License required, CDL A preferred with the ability to pass a background check.
  • Will be required to attain a Commercial Drivers’ License with appropriate endorsements within 180 working days from their first work day in this job classification
  • Will be working outside in all weather conditions.


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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: New York City
Nearest Secondary Market: Newark