Job Description
Job Title:
Senior Supervisor, Operations
Posting Start Date:
11/12/25
Job Description:
Primary Role
Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. This position also has an on-call rotational responsibility.
Key Accountabilities
- Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)
- Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
- Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)
- May be involved in customer service related issues. (10%)
- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)
- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
- Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
- Continue to reinforce the importance of developing a diverse workforce.
- Work collaboratively with other functional leads to mitigate business risks.
- Implement effective communications at all levels of our operations.
- Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
- Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)
Knowledge/Skills
- Knowledge of the regulated water business and the regulations impacting the business.
- Knowledge of process and operational areas.
Experience/Education
- Bachelors or equivalent experience
- Minimum 2-5 years experience in operations
Work Schedule
- Full-time, on-site
- Monday-Friday, day shift
- On-call responsibility
Travel Requirements
- Local and occasional regional travel
Physical/Cognitive Requirements
- Ability to sit, stand, bend, and walk for long periods of time.
- Lift minimum 25lbs.
- Occasional hands on work required.
Certifications & Licenses
- NJ DEP Distribution licensed preferred
- Must possess valid drivers license
- Certifications/training in safety preferred
Competencies
Plans, Aligns, & Directs
Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Drives Engagement
Decision Quality