Primary Role

Responsible for directing the day-to-day management, development and operation of the production/ treatment or the distribution and metering of water and/or wastewater operations for the Company.

Key Accountabilities

• Prepare and control local construction, operations, and maintenance within established budget limitations. (10%)
• Be the lead in establishing and managing personal relationships and rapports with political, civic, and key stakeholders within area of responsibility. Be the interface with regulatory entities and represent company positions at regulatory proceedings and hearings. (10%)
• Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%)
• Manage the implementation of standards, targets, policies, and plans to ensure continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
• Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
• Develop and direct cost-effective solutions to meet customers’ expectations and technical requirements, and encourage best practices and innovation throughout all operational areas. (10%)
• Implement effective reporting processes. Provide analysis and support to the Superintendent with information required for various reports, budgets, and business plans.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support Directors and local operational managers in ensuring effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.), and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Support the Business Development function in the operational analysis, pricing, and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Work collaboratively with other functional leads to mitigate business risks (e.g., work order completion, unaccounted-for water).
• Implement effective communications at all levels of our operations.
• Provide effective leadership that enhances our ability to be flexible in changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; support the creation of an open and honest work environment; cascade and share knowledge and information relevant to other team members and colleagues across the business. (40%)

Knowledge/Skills

• Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business, as well as applicable regulations, requirements, and trends within the water/wastewater industry.
• Knowledge of company policies and procedures, management theories, practices, and trends.
• Expert knowledge of process and operational areas.

Experience/Education

• Minimum Four (4) to Six (6) years supervisory experience in water works or related field.
• Bachelors or equivalent experience

Travel Requirements/Schedule

• Local and occasional regional travel
• Monday through Friday 7:30am - 4pm are the core hours
• This role does require being on call for emergencies

Certifications & Licenses

• State license preferred. Must possess valid drivers license.
• Certifications/Training in Safety preferred

Other

• Ability to sit, stand, bend, and walk for long periods of time.
• Lift minimum 25lbs. Occassional hands on work required.
• Indoor and outdoor environment. 24/7 operations

Competencies