Senior Supervisor Production
Posted Date: Apr 7, 2025
Location: Scranton, PA, US, 18505
Company: American Water Works Company Inc
Requisition ID: 108028
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water and/or wastewater operations.
Knowledge/Skills
- Knowledge of the regulated water business and the regulations impacting the business.
- Knowledge of company policies and procedures and management theories, practices, and trends.
- Expert knowledge of process and operational areas.
Experience/Education
- Bachelor’s Degree in operational discipline, management, or related technical discipline is preferred, not required.
- Class A Water treatment license, or the ability to obtain Class A Water treatment license within 6 months, required.
- Five (5) years of relevant experience of operations and production experience in utilities and/or water utilities industry is preferred
- Must have prior experience in managing people or leading cross-functional teams
- Ability to adapt to changing priorities and remain flexible and perform effectively under pressure is required
- Comfortable using computers and learning new software systems
Work Schedule
- Day shift: Monday through Friday, 7am - 3:30pm or 8am to 430pm
- Must be available for on-call duties as needed, including evenings, weekends, or holidays
Certifications/Licenses
Relevant state license(s) may be required or preferred
Driver’s license required.
Certifications/Training in Safety preferred.
Key Interfaces/Relationships
- Customers
- Union
- Management level staff
- Local Operations staff
- American Water Departments i.e. finance, water quality, legal, SCADA Maintenance Services, Safety, vendors, outside contractors, and/or consultants. Local, State, and Regulatory officials.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre