Requisition ID: 109934
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Position Information
Posted Range: $34.65/hour
This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Primary Role
The Production Technician is responsible for the tasks necessary to maintain and ensure reliable operation of water treatment facilities, tank sites, and booster stations. This includes work on pumps, chemical feed systems, and controls. The successful candidate will be given tasks that require knowledge of electrical, mechanical and water treatment facilities in addition to operations of heavy equipment including a forklift, and any other duties as assigned by management.
The regular hours of work each day will be consecutive. Work hours for the Production Technician Relief Operator are 7:00 am to 3:30 pm Monday through Friday unless in the relief role, covering every vacation, call off or other scheduled time off respect to the rotating shift hours.
The Production Technician relief operator will be included in and required to perform Call Out duties as described in the current IUOE Local 148 contract. Emergencies and extenuating circumstances may require temporary schedule changes.
Key Accountabilities
- Strong knowledge of safety and operations policies and procedures.
- Administration duties in both written and oral formats; strong communication with management staff on daily operations of water treatment facilities.
- Responsible for routine water quality lab sampling, regulating flow of the water treatment plant, maintaining required pressure, and ensuring IEPA requirements are met.
- Play an active role in the development and maintaining SOPs.
- Support planning and execution of capital work.
- Perform routine and special maintenance of tanks, pumps and pumping equipment.
- Utilize system of records i.e. MapCall, Waterly, Ignition or others as required. Routine maintenance task, water sampling and facility inspections.
Skills
- Strong work ethic, time management, written and oral communication skills, organizational and team leadership skills.
- Independent decision making and acceptance of accountability for related actions and ability to work with minimal supervision.
- Must possess and exhibit a working knowledge of the general principles of operation of production.
- Perform other work necessary for reliable water service, and the efficient and best operation and maintenance of facilities.
- Position requires the ability to lift 75lbs.
- Computer literacy required.
Licensing/Certification
- A valid drivers license
- The Production Technician will be required to obtain and maintain an Illinois IEPA Water Treatment Class A license based on union contract.
- The ability to obtain an Illinois IEPA Water Treatment A license within 4 years of date hire or effective date of CBA.
Experience/Education
- High school diploma or equivalent/GED
- Experience working within the water or wastewater industry preferred.