Engineer Automation & Controls (SCADA)

Posted Date: Jul 8, 2024

Location: Pittsburgh, PA, US, 15210

Company: American Water Works Company Inc

Requisition ID:  106597 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

Responsible for implementing, maintaining and supporting the automation & process control infrastructure. Provide expert assistance and collaborate in creating engineering plans, designs, monitoring, build and commissioning of automation & process control systems. Understand and apply new technological systems and multiple vendor products to develop and support innovative system solutions that match operational and business requirements. Assist in the development of standards, practices and policies related to the installation, maintenance and operations of automation & process control systems. Develop, deploy and maintain standard and custom programming and configuration code for the automation & process control systems. Provide second level support for maintaining the automation & process control infrastructure, which includes on call as well as on site when required. Manage automation & process control system projects as required. Perform quality assurance checks of automation & process control systems as required. Manage direct reports as required.



Key Accountabilities

  • Project Responsibilities:
    • Work collaboratively with design engineers, operations personnel, and other internal staff on the design, review, information gathering, inspection, and commissioning / start-up of projects that include process control equipment or systems.
    • Ability to execute projects from conception to start-up within budget and project schedule.
    • Develop programming and configuration code for process control systems, make changes to existing programs, review work performed by outside contractors, participate in factory witness testing, and coordinate control system issues between project engineering, the instrumentation contractor, and American Water management.
    • Review control logic strategies and implement programming changes to optimize control strategies for treatment and pumping processes and automate where appropriate.


  • Support and Administration:
    • Perform or coordinate maintenance activities on process control equipment or systems.
    • Perform upgrades, add new facilities, and provide replacement of hardware and software.
    • Troubleshoot and resolve control system issues.
    • Investigate new technological developments and processes.
    • Research, recommend, and implement systems to enhance Systems functionality and reliability.
    • Advise, instruct, and/or assist operating company personnel on proper operation and maintenance of Process Control equipment or Systems. Provide Technical instruction as required.
    • Work with operations personnel to implement appropriate policies, standards, practices, and guidelines for all phases of Process Control implementation and maintenance.
    • Work with members of operating company to enforce compliance with mandatory Process Control policies and procedures.
    • Make recommendations to change standards and methods to improve processes and results.
    • Provide supervision and/or support for Controls Engineer or Controls Specialist staff members as required.


  • Change Management:
    • Ensure compliance with the Change Management process.
    • Enforce process control system life cycle practices.


  • Vendor Relationships:
    • Develop and maintain relationship with Process Control vendors to keep current with changes in operational control systems. 
    • Review vendor specifications, report findings and make recommendations. 


  • Strong knowledge of P&IDs, control elementary drawings, ISA instrument specifications, and loop diagrams.
  • Working knowledge of industrial control system platforms including PLC / DCS / HMI programming / design / configuration.
  • Knowledge of process computers and data collection methods. Understanding of PC Networking technology, telemetry methods and historical archiving databases.
  • Strong knowledge of project management and application development methodologies and tools.
  • Knowledge of business applications, Microsoft Office products and productivity tools (e.g. MS Word, MS Project, Excel, PowerPoint, Lotus Notes).
  • Demonstrative knowledge of engineering concepts and their application; water/wastewater equipment and systems operations preferred.
  • Working knowledge of electrical, mechanical, and instrumentation process control equipment and systems.
  • Demonstrated ability to configure programmable process controllers PLCs / RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson).
  • Demonstrated ability to configure HMI with Iconics, Intellution, or Wonderware.
  • Ability to develop Process Control Functional descriptions.
  • Demonstrated ability to solve complex process control problems related to water / wastewater systems.
  • Proficient with identifying, planning, scheduling, conducting, and coordinating detailed phases of Capital Projects.
  • Proficient with data communications systems, protocols, wired and wireless network systems, and radio telemetry.
  • Strong organizational and time management skills with attention to detail.
  • Excellent interpersonal, people and people management skills (e.g. listening, coaching, facilitating, tact/diplomacy, employee relations, development, motivation, team building).
  • Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently.
  • Excellent client relations skills and customer service orientation.
  • Excellent planning, time management and organization skills.
  • Good verbal and written communications skills, including presentation expertise and the ability to communicate complex issues clearly.
  • Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems. 


  • Four year (4) degree or equivalent. Significant additional experience and/or certifications or other education and training may be substituted for formal education. 
  • Minimum 2-3 years of experience in the maintenance, troubleshooting, calibration, repair and installation of Process Control Systems (SCADA and DCS), configuration and programming of PLCs / RTUs (Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson) and HMIs (Iconics, Intellution, Wonderware), control and instrument loops.
  • Experience with OPC, Visual Basic, and SQL applications preferred

Travel Requirements

  • Travel will include a few trips a year for meetings as needed. 

Work Environment

  • Operating Facilities – Multi District/State Coverage Area. Requires “on-call” out of hours support during evenings, nights, holidays and weekends.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Pittsburgh