Primary Role

Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water and/or wastewater operations.

Key Accountabilities

• Supervise a team of front-line staff engaged in production operations. (10%)
• Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies. (10%)
• Participate in the resolution of union and/or non-union labor issues. (10%)
• Record, compile and provide operating data to track the financial performance of production operations. (10%)
• Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget. (10%)
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible. (10%)
• Day-to-day implementation of security efforts at all production facilities.
• Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times.
• Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied. (40%)

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impacting the business.
• Knowledge of company policies and procedures, practices, and trends.
• Knowledge of process and operational areas.

Experience/Education

• Two (2) years of relevant experience.
• Bachelor’s Degree in operational discipline, management, or related technical discipline.

Schedule

• Monday - Friday 7:30am - 3:30pm (these are the core working hours)

Certifications

• Valid State Driver's License with the ability to pass a motor vehicle report
• Class A Water is highly preferred; not required 

Competencies