Requisition ID: 110381
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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
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Primary Role
Indiana American Water is seeking a motivated Sr. Maintenance and Relief Operator to join our team in Muncie, IN. In this role, you will lead day-to-day routine, preventative, and diagnostic maintenance efforts at our surface water treatment plant and remote sites. This role is unique in that you will also be trained as an Operator and will learn how to operate the plant. This includes making process control adjustments, monitoring the treatment process, and performing routine lab testing and compliance reporting.
The Maintenance and Relief Operator is responsible for plant maintenance and operations, analyzing water samples and making needed adjustments.
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Key Accountabilities
Performs sample collection occasionally on a daily basis which include the following:
- Walks outside in all weather conditions to the basin
- Must walk up/down flight of stairs
- Sampling performed from wet lab
Analyzes samples occasionally on a daily basis which include the following:
- Works standing at lab table 36" high
- Constant standing with occasional walking short distances
- May have to reach overhead to obtain glassware from shelving (weighs less than 2lb)
- May have to side bend with trunk flexion and/or squat to obtain items from lower shelving
- Pours samples into beakers, wrist deviation, shoulder flexion gripping
- Pours packets into samples and swirls beakers to mix
- Gripping with wrist deviation
- Places samples into analyzers and pushes buttons to start
- This task may require neck flexion, trunk flexion and forward reaching
- May lift a full water pitcher 10lb to fill equipment once daily
- Tools used: measuring devices (beakers, test tubes), analyzers, microscope, pipettes
Measures the level of chemical bulk tanks which include the following:
- Climbs ladder on the outside of the tank
- Readings from level indicators are obtained
- Neck flexion, forward reaching
- Tools used: ladder
Knowledge/Skills
- Strong mechanical aptitude
- Ability to work independently
- Problem-solving
- Technologically savvy
Other Job Requirements
- DOT Physical
- Must be able to obtain and maintain an Indiana WT5 license within 2 years of hire
Experience/Education
- High school diploma or equivalent certificate (GED) required
Travel Requirements
- Local travel within service territory
- Valid state driver's license
Work Schedule
- Full-time, On-site
- Monday-Friday, 7am-3:30pm
- *Shift/schedule subject to change when operating (12-hour shift, 7am-7pm, 7pm-7am)