Requisition ID: 109688
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Primary Role
Performs a variety of tasks in the operation and maintenance of water distribution collection system facilities.
Work Schedule: Monday to Friday 3:30 p.m to 12:00 am-possible OT.
Key Accountabilities
Inspects, operates, maintains, troubleshoots, installs and repairs water distribution collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, manholes and service laterals, and 3) pumping and flow control facilities. Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions. Investigates complaints and determines corrective action per company procedure.
Performs new service activity including tap installation and records keeping. Monitors plant operations (as needed), water distribution and makes adjustments as directed to control their operations.
Operates and maintains plant process equipment as directed.
Completes all necessary forms, sketches, and field notes and uses maps and records. Maintains all necessary records. Maintains tools and work equipment.
Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities. Performs facility mark-out pursuant to Pennsylvania One-Call.
Performs other duties as assigned by supervisor.
Position is subject to 24 hour call-out and overtime.
Knowledge/Skills
Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
Working knowledge of distribution/collection systems.
Experience/Education
GED/High School graduate or state recognized education equivalency certificate.
Certifications and Licenses
PA DOT Certification required.
Valid PA Driver's license.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.