Maintenance/Relief Operator U648S

Posted Date: Jul 6, 2024

Location: Hunlock Creek, PA, US, 18621

Company: American Water Works Company Inc

Requisition ID:  106192 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

To maintain, install and repair plant equipment and operate plant associated facilities.


Schedule: Wednesday - Sunday  7:00 AM - 3:30 PM

Key Accountabilities

  • Troubleshoot, install, operate, maintain, inspect, repair, and perform preventive maintenance duties on the equipment at the  Water Purification Plants and groundwater treatment systems; including but not limited to pumps, blowers, motors, chemical feed equipment, screens, mixers, filters, flow meters, gauges, valves, washwater processing equipment and related instrumentation and control equipment.
  • Calibrate and adjust chemical feed and process equipment including instrumentation and control systems.
  • Monitor the water purification plants / groundwater systems and make adjustments as necessary to control their operations.
  • Perform sampling, testing, and laboratory analysis to monitor process and determine compliance with Federal, State and Pennsylvania American Water’s standards.
  • Perform necessary emergency operating procedures and take proper corrective action for continuous effective operation of the water purification plants / groundwater systems.
  • Maintain all necessary records, tools and work equipment.
  • Perform maintenance and custodial duties at production facilities.
  • Perform light construction projects as needed, including carpentry, plumbing, painting, electrical, masonry, etc.
  • Specify and initiate orders for parts and supplies.
  • Assume duties of plant operator in the absence of the operator as needed.
  • Delivery, loading, unloading and placing into storage water treatment plant chemicals, including chemical receiving and inventory.
  • Maintain grounds, buildings, roadways, screens, reservoirs and right-of-ways.
  • Position is subject to 24 hour call-out and overtime.


  • Two years experience in the water/wastewater maintenance field or other applicable mechanical/electrical experience.
  • Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to plant operation and maintenance.
  • Ability to obtain Waterworks Operators Certificate (Plant Specific) within one to three years, depending on class.
  • Knowledge of basic scientific and water purification concepts.
  • Must possess a valid PA driver’s license with the ability to pass a motor vehicle check..
  • Communicate in an effective manner both oral and written with the general public and company personnel.  Read and understand instructions, safety rules, etc.
  • Required mathematical skills sufficient to be able to calculate dosages, surface areas, volumes, weights, measures and algebraic formulas.
  • Change easily and frequently from job tasks.
  • Use good personal judgment and specialized knowledge when handling situations and interactions.
  • The ability to troubleshoot instrumentation and control systems by using specialized testing equipment is preferred.


  • Prior experience operating & maintaining equipment in an industrial setting is preferred.
  • Prior water treatment experience is desirable.
  • High School graduate or state recognized education equivalency certificate required.
  • Technical college course work and/or degree in electrical, electronics or applicable engineering curriculum is desirable.


Physical Requirements:

  • Capable of lifting and/or carrying 50 lbs. or more on a frequent basis.  Walking up and down stairs.  Working in confined areas.  Ability to wear a respirator.
  • Ability to respond to 24/7 callout and have the ability to respond to emergencies within an hour.
  • Work under adverse environmental conditions including contact with water, chemicals, fumes, odors and dust as a result of working with and handling potentially hazardous treatment and laboratory chemicals while using appropriate PPE.  Exposure to inclement weather mostly of short duration.
  • Ability to comply with the Company's attendance and code of conduct policies.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre