Job Description
Job Title:  Superintendent Operations
Posting Start Date:  11/3/25
Job Description: 

Position Information:

Posted Range: 

$68,640 to $114,600 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience.

At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! 

 

 

Primary Role

Direct the day-to-day management, development, and operations of the facilities and personnel of the Company engaged in the functional area of wastewater operations.

Key Accountabilities

  • Assists in planning regional construction, operations, and maintenance within established budget limitations. 
    Lead the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. 
  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. 
  • Controls materials through the preparation and recommendation of economical and efficient programs to meet cost effective solutions to meet customers’ expectations and technical requirements and encourage best practice and innovation throughout all operational areas.    
  • Involved in establishing and managing personal relationships and rapports with key stakeholders within area of responsibility. Could interface with regulatory entities. 
  • Execute effective reporting processes. Provide analysis and support to manager with information required for various reports, budgets, and business plans.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
  • Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Involved in establishing and managing personal relationships and rapports with key stakeholders within area of responsibility. Could interface with regulatory entities.

Knowledge/Skills

  • Knowledge of the regulated wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within wastewater business.

Experience/Education

  • Bachelor’s Degree in operational discipline, management, or related technical discipline or equivalent experience preferred
  • Three (3) years managing operational areas and operating units and managing and meeting performance targets.
  • Must have a valid driver's license
  • Previous experience managing a team is preferred
  • On-call Supervisor responsibilities 

Competencies

Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality