General Maintenance Worker - Military Services Group (MSG)

Posted Date: Jul 10, 2024

Location: Highland Falls, NY, US, 10928

Company: American Water Works Company Inc

Requisition ID:  105572 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedInFacebookTwitter and Instagram.




Important Details

Posted Range: $21.00/hr. - $33.38/hr.


The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined  based on factors such as market, geography, skills, education and/or experience. At American Water we are committed to pay equity. In addition to compensation, you will receive a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water employees also receive learning opportunities and work experiences to grow professionally.

Primary Role

This position performs technical work in the maintenance and repair of water/wastewater systems. This position also assists in the Operations of the Water/Wastewater Treatment plants on an as needed basis. Annual average of time this position works in Repair & Maintenance versus Operations is as follows: 90% Repair & Maintenance and 10% Operations. Position may require some overtime, weekend, and holiday work as well as On-Call responsibility.

Key Accountabilities

  • Using a company vehicle, performs repairs, preventive and corrective maintenance on water distribution systems, valves, hydrants, meters and mains and on wastewater collection systems, mains, manholes, clean outs etc.  process equipment including pumps, blowers, motors and maintains pumps, electrical controls, emergency signaling and related components.
  • Cleans and maintains wet wells, lift stations, grounds, facilities and related equipment.
  • Prepares orders for maintenance materials, supplies, spare parts and equipment.
  • Makes equipment adjustments and reports any serious equipment problems.
  • Maintains computerized and manual records and prepares reports pertaining to the operation of the water distribution & collection systems, reviews daily work orders, completes daily reports, and makes changes as required to meet operating requirements.
  • Identifies, schedules and coordinates the work of outside utility maintenance contractors in support of project.
  • Follows Company’s Environmental, Health, and Safety Policies.  Wear and work in proper personal protective equipment. Drives a company vehicle during scheduled work hours.
  • Assist with operational tasks in conjunction with operators or as directed by operators.
  • Performs other related functions assigned or as they become apparent or as management assigns.


  • Effectively and safely operates hand tools, pneumatic tools, air compressors and other small equipment related to the maintenance trades and water distribution and wastewater collection systems operations.
  • Hands-on experience in light duty electrical power systems (240 V/ single and three phase) and instrumentation calibration and use.
  • Ability to use and direct excavation crews for repairs of underground utilities, including past demonstrated experience using backhoe and driving a small dump truck.
  • Knowledge of mechanical operation, maintenance and repair of equipment and water and wastewater systems.
  • Knowledge of electrical systems related to equipment in assigned work area.
  • Knowledge of proper operation of hydraulic, pneumatic and telemetry equipment.
  • Knowledge of the National Electrical Code.
  • Knowledge of water and wastewater processes including ability to operate basic water distribution and wastewater collection systems independently.
  • Knowledge of health and safety regulations.


  • Must possess a high school diploma or GED.
  • Additional trade specific courses preferred.
  • Five (5) years’ experience in maintenance of water distribution systems, water pump stations and wastewater collection systems, wastewater Lift Stations etc.

Certifications & License

  • Must possess a valid, active state license preferred commercial Driver’s License and be able to successfully pass a motor vehicle background check.
  • Prefer state certified Water and Wastewater Operator license.

Work Environment

  • Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions.
  • Employee may be required to work where regularly they may be exposed to fumes, dust and odors.
  • Some high noise levels from operations of equipment.
  • Must be physically able to complete necessary tasks while wearing an approved respirator as required, as some required work may have potential for exposure to harmful contaminants, environments, noise, etc.
  • May have to work after normal work hours for on-call assignments.
  • In addition to American Water’s pre-employment screenings, this position requires the ability to pass a Department of Defense background check for access to the military installation.


  • Champions safety
  • Customer obsessed
  • Cultivates innovation
  • Nimble learning
  • Drives Results
  • Collaborates



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Middletown
Nearest Secondary Market: Poughkeepsie