Meter Reader
Posted Date: Sep 19, 2025
Location: Charleston, WV, US, 25302
Company: American Water Works Company Inc
Requisition ID: 108847
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Shift/Hours
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Must be available to work the follow schedule.
- Monday - Friday 8 AM - 4 PM.
- Must be flexible and willing to work some Saturdays.
- Potential for overtime.
Primary Role
Position exists to read water consumption meters, recording volumes used by residential and commercial customers.
Key Accountabilities
- Perform all functions of the position in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public.
- Walks or drives vehicle over established route and takes readings of meter dials manually and also works with hand held devices and computers to obtain readings. May walk up to 7 miles in a day.
- Inspects meters and connections for defects, damage and unauthorized connections.
- Verifies readings to locate abnormal consumption and records reasons for fluctuation, if known.
- Receives assignments via computer technology and must record data into assigned computer.
- Must be able to effectively communicate information to customers, clients, and other employees.
- Meter readers are required to regularly stand, walk and reach with hands and arms. Will frequently use hands to finger, handle or feel objects, tools, or controls and stoop, kneel, crouch, or drawl.
- The employee is occasionally required to sit, climb or balance, and talk or hear.
- Must regularly lift and/or move up to 50 lbs.
- Vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Meter readers will perform other duties as assigned which may include field service work and work in the transmission and distribution of water service.
Knowledge/Skills
- Must have basic geographical knowledge of company's service area and must be adaptable to variations in topography and weather conditions.
- Working knowledge of company policies, procedures and safety practices.
- Basic computer skills.
Experience/Education
- Able to operate company equipment and vehicles necessary for completion of assigned responsibilities.
- High School Diploma/GED; ability to read and comprehend instructions and effectively present information in one-on-one situations to customers, clients and other employees.
Certifications & Licenses
- Valid Driver’s License and ability to pass motor vehicle background check.
Work Environment
- Typical outdoor work environment.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Nearest Major Market: Charleston West Virginia