Job Description
Job Title:  Supervisor, Procurement Support
Posting Start Date:  9/18/25
Job Description: 

Position Information

Posted Range: $68,640/annually - $114,640/annually. 

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. 

 

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! 

 

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!  

 

Primary Role

The Supervisor of Procurement Support position is responsible for managing a team of procurement specialists that provide support to the business by maintaining, monitoring and participating in procurement activities, and competitively bids products and services as required. The position requires leadership and hands-on support to oversee vendor records and purchase orders are accurate and complete, performs analysis and audits to ensure the proper delivery of products and services while maintaining internal controls, operational excellence, financial integrity and customer service objectives. 

Key Accountabilities

  • Lead a group of employees and functions supporting procurement activities. Purchase goods and services as required, either from previously established sources of supply or select new qualified sources of supply. Participates in the negotiations and administration of applicable agreements.
  • Provide guidance, training, and motivation to procurement personnel, ensuring workload balance, and fostering professional development.
  • Develop and implement procurement policies and strategies to optimize purchasing activities, achieve cost savings, and mitigate risks.
  • Receive requisitions from the business and execute transactions to create and approve purchase orders in a timely manner following AW’s procurement processes, controls and policies.
  • Troubleshoot problematic transactions and resolve purchase order invoice price issues in a timely manner.
  • Communicate and facilitate the resolution of all purchase order and vendor master discrepancies.
  • Conduct reviews for use of preferred suppliers; accurate pricing, appropriate coding and tax payer identification (1099) process.
  • Perform Sales and Use Tax updates as required to maintain accuracy of purchase orders.
  • Monitor process compliance and provide feedback and training to improve Business Partners understanding and execution of the purchase order process
  • Research, analyze, prepare, and communicate reports on the purchasing process and internal controls (for example, open orders or vendor master statistics) and provide action plan follow up.

Knowledge/Skills

  • Excellent leader of people with a passion for developing direct reports
  • Willingness to delegate tough tasks and allow others to learn and grow through setbacks
  • Strong communication and interpersonal skills
  • Strong organization skills and close attention to detail
  • Strong leadership skills to manage various stakeholders, at both functional and cross-functional levels
  • Extensive knowledge and understanding of Procurement area processes
  • Excellent quantitative, analytical, problem solving and decision making skills
  • Knowledge of Minority and Women Owned Business Enterprises regulations
  • Enterprise systems knowledge and implementation experience
  • Work knowledge of financial systems, frameworks and functionality
  • Strong knowledge of current Office applications (Excel, PowerPoint, Word, Outlook, etc.)
  • Utility industry experience preferred

Experience/Education

  • Bachelor’s degree in Business, Finance, Engineering or related disciplines or equivalent combination of education and experience required.
  • Minimum 8 years total work experience
  • Minimum 5+ years procurement or supply chain experience
  • Minimum2+years leadership experience or senior level individual contributor
  • Minimum 2 years in an analytical role

Certifications/Licenses

  • Certified Professional in Supply Management (CPSM) is a plus
  • Coupa Procurement platform certifications are encouraged

Work Environment

Indoor Office Environment

Travel Requirements

  • Periodic travel with overnight stays required.
  • About 10% of the total time is anticipated away from the office.

Competencies

Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality