Operator 1 - Contract Services Group

Posted Date: Jul 7, 2024

Location: Camden, NJ, US, 08105

Company: American Water Works Company Inc

Requisition ID:  106341 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

Independently operates repairs and inspects water and/or wastewater facilities and appurtenances following company, local, state and federal regulations, policies and procedures to ensure regulatory and environmental compliance. After-hours on-call duty may be required.

Key Accountabilities

  • Conduct routine inspections of the facilities and perform operations and maintenance as directed by Standard Operating Procedures (SOPs), O & M Manuals, and general instructions from supervision, necessary to maintain compliance with applicable state and federal regulations.
  • Maintain a variety of records related to water diversion, treatment process control, equipment inspections, maintenance activity, etc., necessary for regulatory compliance.
  • Collect samples and identify concentrations of chemical, physical or biological characteristics of water and wastewater as required in accordance with local, state, and federal requirements; gather and test water samples for plant efficiency.
  • Performs maintenance of the water/wastewater system and general housekeeping duties; calibrate, modify, or repair instrumentation and control equipment including recorders, flow meter, and other water quality monitoring equipment.
  • Performs other duties as assigned.
  • Follows Company Environmental, Health and Safety Policies, and reports unsafe conditions to supervision immediately.


  • Able to read gauges and meters.
  • Able to perform standardized water process control, monitoring, and compliance sampling and testing.
  • Able to prepare and maintain accurate paperwork such as records, logs, orders, surveys and routine reports as directed.
  • Able to communicate effectively will all levels of the organization.
  • Some computer skills; MS Word, MS Excel and SCADA systems.
  • Able to perform accurate mathematical calculations related to this position.
  • Able to plan, schedule, prioritize, and coordinate work within assigned work area.
  • Ability to respond to emergencies.
  • Able to use of motorized vehicles and equipment such as fork lifts, heavy trucks, tamper, portable generators, portable pumps, ditch witch, etc. as required.
  • Able to use of power tools such as saws, compressors, sanders, grinders, etc. as required.
  • Able to use of common hand tools.
  • Experience in light duty electrical power systems (240 V/ single and three phase) and instrumentation calibration and use.
  • Able to establish effective working relationships with employees, supervisors, customers and the general public.
  • Able to work in a team environment.        
  • Knowledge of techniques, equipment, facilities, materials, methods, and procedures used in operations, maintenance, construction, and mechanical repair of water/wastewater facilities and appurtenances.
  • Knowledge of health and safety regulations.


  • At least 2 years’ experience in water / wastewater field, or 3+ years’ experience in similar industrial field.
  • Must possess a high school diploma or GED.

Travel Requirements

  • Local travel to various worksites only.

Certifications & Licenses

  • Must possess a valid state (of residence) driver’s license.
  • Must obtain NJDEP T1 Operator Certification within 3 years of hire/transfer into position.

Work Environment

  • Must be physically able to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions. 
  • Must be physically able to complete necessary tasks while wearing approved personal protective equipment, as some required work may have potential for exposure to harmful contaminants, environments, noise, etc.
  • Must be physically able of lifting and/or carrying 50 lbs. or more on a frequent basis. 
  • Must be physically able of walking up and down stairs and long distances. 
  • Must be physically able of carrying, climbing, and working from ladders.
  • Must be physically able to work in confined space environments.
  • Must be physically able to wear a respirator or SCBA as required.
  • Must be physically able to remain alert and attentive to job requirements and co-workers.

Specific Conditions

  • Must be able work shift work. The shift work may be eight (8), ten (10), or twelve (12) hour shifts and may be assigned day, night, early morning, or rotating shifts as needed.
  • There will be weekend, holiday and overtime work as needed.
  • There will be call-in work as needed.


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Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Philadelphia