Mgr, HR Compliance

Posted Date: Jun 26, 2024

Location: Camden, NJ, US, 08102

Company: American Water Works Company Inc

Requisition ID:  106427 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

The primary responsibility of this role is direct and manage all aspects of American Water’s HR Compliance Center of Expertise. 


Serve as the Subject Matter Expert in the area of HR Compliance. This role will manage the design, implementation and communication of programs, policies, and procedures to ensure compliance with federal, state, and local regulatory requirements. This role will partner with various key internal and external stakeholders and partners to maintain compliance with relevant employment-related laws and legislation, internal/external audits and ensure risk is mitigated. 


Responsible for managing all HR compliance and reporting activities for the organization, including but not limited to Affirmative Action Plans and Programs, EEO-1, and Vets filings, Specific state filings, Immigration, I-9/E-Verify as well as manage federal, state, and local labor law postings.       
The Manager HR compliance will lead a team of HR Coordinators who support the HR Operations function by performing comprehensive administrative HR processes , reporting, data analytics and support for an assigned region of state operations or corporate functions.


The Manager HR Compliance will manage and coach the HR Coordinators by providing training, mentoring and development opportunities.     

Key Accountabilities

Internal Policies and Procedures: Responsible for the governance and oversight of American Water HR Policies and Procedures. Drive the review process with owners and stakeholders for necessary changes that accurately reflect company processes are in compliance with federal, state and local law. Provide interpretation and guidance to HR Operations and Centers of Expertise on proper applicability and implementation of policies/practices. Research and anticipate future policy/practice needs and provide recommendations to HR and leadership as appropriate. Oversee the workplace employment law poster process and communications, ensuring workplace employment poster compliance for all locations.


Employment Law Legislation:
In partnership with our Legal compliance  team, identify changes in the legal landscape for upcoming and pending legislations and identify impacts and recommendations to leadership.


I-9 Compliance
Manage the company’s I-9 and E-Verify program and processes. Develop procedures, processes/workflows, notifications, job aids, and training for managers. Periodically self-audit to ensure audit readiness. 


Affirmative Action Planning /EEO Compliance & Audits
Manage the company’s Affirmative Action and EEO Program, including data reporting to vendor, analysis interpretation and communication of results to HR, managers and senior/executive leadership, developing and maintaining affirmative action training for managers. Serve as a subject matter expert and responds to inquiries from HR or the business. Develop and maintain affirmative action plans (AAPs) in accordance with legal guidelines. Monitor progress and recommend strategies to enhance diversity and inclusion.


Manage the company’s audit response and requests for information, responding on behalf of company, and liaise with various government agency officials during establishment reviews and audits (for example, DOL-OFCCP, DOL-WHD, USCIS-ICE, state agencies, state regulators (for example, PUC management audits) and mandatory BLS reports).


Risk Management:  Conduct periodic and cyclical audits to assess risk and the effectiveness of HR Programs in meeting compliance standards. Lead mitigation strategies, changes, and recommendations as appropriate. Assist in the development of corrective action plans when areas of opportunity are identified in audits/reviews.


HR Compliance Reporting/Research
Manage compliance reporting processes. Performs complex research, in-depth analysis of current practices and evaluate/escalate for potential downstream impacts. 


In partnership with our learning center of expertise and vendors develop training courses, communications, and guidance to educate employees, managers and HR on policies, procedures, processes, and compliance requirements (for example, AAP, I-9, sexual harassment).


  • Ability to lead teams and individuals and manage projects. 
  • Ability to delegate, guide and direct work of teams and individuals to support strategies, initiatives, goals, policies and procedures. 
  • Manage advanced reporting capabilities within the company’s HRIS system, with the ability to analyze, interpret and present meaningful data to senior leadership team.
  • Manage complex issues, competing priorities and at times competing stakeholders in a fast and ever-changing environment – with a positive and collaborative attitude. 
  • Ability to work well independently and cross-functionally.
  • Strong verbal and written communication and interpersonal skills.
  • Strong problem-solving techniques and ability to effectively present information for various audiences including executives.
  • Sound judgment, analytical ability and attention to detail.
  • Demonstrated ability to handle and maintain confidential information.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and HR software.
  • In-depth knowledge of employment laws, EEO regulations, and affirmative action guidelines.
  • Ability to collaborate effectively with diverse teams.


  • 7-10 plus years Human Resource experience with a minimum of 3-5 years in a compliance focused role. 
  • Extensive knowledge of all Human Resources areas including employment law, labor laws, EEO, and other compliance mandates and ensure compliance with various state and federal laws and/or agencies 
  • Up to date and working knowledge of federal, state, and local employment laws, understanding and experience with core aspects of Human Resources. 
  • Demonstrated ability to think strategically and translate concepts into actionable items.
  • Prior experience working in an HR capacity executing compliance reporting and audits preferred. 
  • Experience with working on large complex projects that have enterprise-wide impact and requires subject matter expertise of process improvement areas and process improvement tools. 
  • Bachelors in a related field or equivalent experience PHR/SPHR certification preferred.

Work Environment

  • Indoor office environment.

Travel Requirements

  • Ability to travel up to 10%.


Our next Manager, HR Compliance will be responsible for the day-to-day execution of all HR compliance responsibilities; including but not limited to employment law, training, proactive audits of compliance activities across HR, required state and federal reporting, and special compliance projects.


You will be challenged to work both strategically and tactically to foster relationships across the Human Resources function and broader company to deliver value-added service to the organization. 

You will have the opportunity lead and develop a team of human resources coordinators and, with this team of experienced professionals you will make significant contributions to the organization.  You will leverage your leadership skills to develop, mentor, and coach in the various activities and responsibilities of the HRC Team to enhance team performance and promote professional development. 


Prioritizes & Role Models Safety
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Philadelphia