Position Information

*** This role can be filled at any Military Service Group installation across our footprint.

Pay Range:

$83,550 - $137,380

Primary Role

• This position is responsible for administering and managing the end-to-end environmental compliance processes, with a specific focus on enabling technology systems, in order to achieve consistent compliance with all environmental regulations and requirements across the business unit.
• Serves as a subject matter expert, leading and driving the management, implementation, development, and continuous enablement of technology systems related to environment program management and compliance, in order to ensure consistent compliance with all applicable environmental regulatory requirements. 
• Ensures the effective use and deployment of compliance systems to generate analytical data, monthly compliance reports for external regulatory agencies. 
• Serves as the primary corporate resource for ensuring environmental compliance technology systems align with established environmental policies and practices, including sample collection and reporting protocols.
• Working with the Operations Leadership team and the Environmental Health and Safety team, contributes to the development of operational strategies as it relates to environmental compliance technologies, processes, and best practices. 

Key Accountabilities

• Implement the American Water Military Services Group environmental strategy to drive performance and sustain environmental compliance and leadership.
• Ensure the appropriate set-up and configuration of environmental compliance technology systems at each operating location, including the establishment of sample plans, upper and lower control limits, analytical trending, and chemical dosing tracking.
• Develop and deliver training to operations personnel on the effective use of environmental compliance technology platforms (such as HACHWIMS / LabCal), and end-to-end environmental compliance business processes.
• Provide support to field personnel in preparing regulatory and non-regulatory reports.
• Lead and support continuous improvement in environmental compliance technology, systems, and processes. 
• Maintain technical competency and remains current in industry technology developments to drive and sustain environmental compliance across water and wastewater systems and identify new technologies.
• Identify opportunities to leverage technology to further integrate operational data and benchtop analytical equipment with existing environmental management technologies.
• Ensure environmental database integrity through documented standard operating procedures.
• Lead efforts and leverage data from Computerized Maintenance Management Systems, SCADA, Business Analytics platforms, and environmental compliance technologies to improve internal and external customer access to system data, water quality and environmental compliance information.
• Improve the customer experience while interacting with American Water on water quality issues.
• Coordinate development and distribution of annual water quality reports.

Knowledge/Skills

Knowledge

• General knowledge of water/wastewater treatment and operations, water quality monitoring, quality assurance programs, and the water/wastewater industry.
• Excellent knowledge of water quality and environmental regulations affecting the business.
• Advanced knowledge of current and emerging environmental issues in the water/wastewater industry.
• Knowledge of industry trade organizations, and current and emerging technologies within the industry.

Skills

• Proficient in data management and data analytics.
• Advanced competency in technology system management and administration.
• Very effective communication skills, both verbal and written.
• Ability to effectively deliver training to non-technical personnel, in both virtual and in-person setting.
• Strong program and project management skills (e.g. planning, organization, direction of employees, change management).
• Strong verbal and written communication skills.
• Problem solving and decision-making skills.
• Team building and conflict resolution skills, with ability to effectively overcome resistance to change.
• Working knowledge and proficiency utilizing Microsoft Office applications to include MS Word, MS Excel, MS Office and MS Power Point.
• Hands-on experience with database standards and end user applications.
• Knowledge of data backup, recovery, security, integrity and SQL.

Experience/Education

• Bachelor’s degree in civil/environmental engineering or equivalent preferred.
• May be substituted with other certifications and direct experience in the water/wastewater industry.
• Certifications in water and/or wastewater operations and/or registration as a Professional Engineer preferred.
• Total of 10 – 12 years of related work experience.
• 5 years plus experience in environmental compliance, water and/or wastewater operations, project management, and technology system implementation.is required.
• 5 years plus specific experience and knowledge of environmental compliance program management, ideally in the waste and/or wastewater industry.

Travel Requirements

• Periodic travel in the US up to 50%.

Certifications & Licenses

• Certifications in water and/or wastewater operations and/or registration as a Professional Engineer preferred
• A valid state driver's license with the ability to pass a motor vehicle report

Work Environment

• Office environment with occasional field work.
• This position reports onto a military installation. In addition to American Water’s pre-employment screenings, this position requires the ability to pass a Department of Defense background check for access to the military installation.

Competencies