Fleet Ops Specialist

Primary Role

The Fleet Ops Specialist handles the day-to-day activities critical to the effective management of fleet vehicles and on-road equipment. This role is responsible for maintaining fleet inventory data accuracy, validation of vehicle replacement plans, exception report corrective actions, processing fleet related invoices and reconciling credits, and acting as the primary internal point of contact for fleet related matters in support of business operations and end users.

Key Accountabilities

• Maintains vehicle and equipment inventory data to ensure accuracy and completeness of vehicle attributes are kept up to date.
• Supports capital investment planning for fleet purchases in compliance with fleet policies.
• Disseminates key fleet information such as, new vehicle order-to-delivery status, key compliance metrics, and process enhancements to business stakeholders.
• Ensures vehicle and other fleet invoice exceptions are handled to provide timely payment of fleet invoices to ensure billing accuracy.
• Monitors and coordinates corrective actions to address deficiencies related to areas such as, but not limited to, licensing compliance, missing contact information, and periodic maintenance.
• Tracks and executes on vehicle dispositions to ensure settlement funds are correctly allocated and replaced vehicles are taken out of service.
• Develop and maintain key relationships with internal stakeholders across their area of responsibility and act as the primary point of contact for all fleet related matters in support of end users.
• General fleet administration activities related to fleet operations (fuel card, PIN, tag & title, maintenance program)

Knowledge/Skills

• Understands core concepts of data management conventions and reporting
• Fundamental knowledge of fleet management principles and best practices
• Basic understanding of regulated utility accounting preferred
• Ability to work in a collaborative team environment within Supply Chain and stakeholders
• Knowledge of fleet management programs, policies, and processes.
• Extensive knowledge and experience in Microsoft Office Products
• Knowledge and ability to utilize e-procurement tools effectively.
• SAP procure to pay systems
• SAAS Procurement platforms
• Microsoft Office suite; Word, PowerPoint, Excel, Outlook, Teams, OneNote
• Ability to work on multiple assignments effectively.
• Demonstrated ability to effectively problem solve routine and non-routine issues, developing possible solutions to problems and challenges.
• Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others.
• Effective verbal and written communications skills (e.g., report writing, listening, and presentation).

Experience/Education

• Associate’s degree in business, supply chain, finance, engineering or related disciplines preferred.
• 8+ years’ experience in fleet operations, procurement or category management.
• Regulated utility work experience a plus
• Experience working in matrixed organizations

Certifications/Licenses

Valid Driver’s License

Work Environment

Standard indoor office environment

Travel Requirements

Up to 25% local/regional, as required

Competencies