Primary Role
About the Internship: Join the AW2030 Project Team as a Communications Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
- Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade.
- Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening.
- Recognition: Recognized as one of Forbes 2025 Most Trusted Companies in America, ranked on Barron’s 100 Most Sustainable U.S. Companies 2024 List, and recipients of multiple national awards.
Learn More: Visit amwater.com and follow us on LinkedIn, Facebook, Twitter, and Instagram.
Key Accountabilities
- Gain firsthand experience in how water utilities support communities and ensure sustainability.
- Collaborate with professionals to assist with employee communications and strategic activities, supporting internal communications, employee events and change management activities.
- Learn how to communicate internally with different audiences through various engagement types.
Key Tasks:
- Support Internal Communications and Change Management staff for strategic projects.
- Draft written and visual content for internal employee audiences.
- Research and prepare information and reports for internal meetings, events, and presentations.
- Organize, prepare, and execute events that support internal projects, including meetings, virtual updates and video.
- Assist with measurement of communications and engagement effectiveness.
Knowledge/Skills
- Communication: Excellent verbal and written communication skills.
- Analytical Skills: Good analytical and problem-solving skills.
- Organizational Skills: Demonstrated organizational and administrative abilities.
- Independent Worker: Ability to work independently and manage time across multiple projects and deadlines.
- Collaborative: Seek input and coordinate with staff.
- Detail-Oriented: Conduct thorough analyses and evaluations, resulting in timely decisions and recommendations.
- Technical Proficiency: Good working knowledge of computer programs, databases, and software.
Experience/Education
- Enrollment in a Communications, Public Relations, Change Management, Marketing, or Public Administration undergraduate degree program, or a relevant program from an accredited school.
- Minimum of 2 years of completed coursework.
Other
- Valid Driver’s License.
- Ability to pass a background check
- Some travel expected (approximately 25% evenings/weekends).
- Option for a 3-2 hybrid work model to align with manager’s schedule
We encourage candidates from diverse backgrounds to apply and join us in making a difference in our communities.