Important Information

Posted range is $60,000-68,000

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

This position may be eligible for annual incentive pay and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!  American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! 

Primary Role

Provide system support and guidance to a wide range of stakeholders in both Supply Chain and in the operations organizations. Customer oriented role with a focus on solving business partner needs in a timely and effective manner. Provide customer solutions related to a range of Supply Chain products in SAP, travel, and in other procurement solutions. Position may verify purchase requests are complete, accurate and in accordance with key processes and policies before releasing purchase orders.

Key Accountabilities

• Work cross-functionally to ensure operational excellence across all procurement activities while assisting and facilitating internal and external audit requests. Develop process and technical expertise (SAP) to carry out ongoing address book maintenance, supplier on boarding, supplier certificate of insurance database, administer collection of
• COIs and catalog management.
• Provide feedback and training to improve Business Partners understanding and execution of the purchase order process along with troubleshooting problematic transactions and resolve issues in a timely manner.
• Supplier qualification administration including key point of contact for new vendor requests
• Develop business requirements and implement system automation in support of a self-service model
• Manage and validate vendor information to ensure efficient and accurate payments to all approved suppliers (W9, EFT, addresses, etc.), retain
  all supporting documentation
• Support the State Procurement and National Procurement in improving purchasing processes to reduce cost, increase total value, and improve supplier relationships
• Assist travelers with account set-up guidance, response to travel guideline questions/interpretations

Knowledge/Skills

• Knowledge of purchasing processes from Supplier creation to goods receipt. Utility industry accounting conventions
• Utility business needs
• Knowledge of financial analysis techniques Knowledge of payment terms Knowledge of Sales and Use Tax Customer service
• SAP procurement systems SAAS Procurement platforms
• Microsoft Office suite; Word, PowerPoint, Excel, Access, Outlook Strong Interpersonal skills and organizational skills
• Verbal and Written Communication Skills and reading for comprehension Individual Contributor

Experience/Education

• High School Diploma or equivalent required
• Minimum 2 years customer service or procurement experience. 
• Utility business experience preferred.

Work Environment

• Indoor Office Environment
• Hybrid work schedule 3 days in the office 2 days offsite. 

Travel Requirements

• Infrequent travel required
• Active State Driver's License required with the ability to pass a motor vehicle report. 

Competencies