Job Description Header: 

Requisition ID:  109635 

 

Share Our Purpose.  Be Yourself.  Feel Valued. 

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.  American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

 

For more information, visit amwater.com and join American Water on LinkedInFacebook, and Instagram.

 

 

Job Description
Job Title:  System Operator I
Posting Start Date:  3/11/26
Job Description: 

Primary Role

System Operator in Bridgewater, NJ

Posted Range: 

$28.11/hour 
 

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. 

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! 

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! 

 
This is an entry level position working primarily out of the Raritan-Millstone Water Treatment Plant (RMWTP) a System Operator I maintains the operational integrity of the Central operating area by dispatching production from the Raritan-Millstone and Canal Road Water Treatment Plants (RMWTP and CRWTP). The system operator also controls the output from the various wells and booster stations located throughout the distribution system to maintain adequate storage and pressure. This position generates and maintains production and allocation reports for management use on a daily basis. On occasion a System Operator may be asked to operate remotely from other company facilities. This position works a shift schedule (days/afternoons/midnights/relief shift) which includes working weekends and holidays and includes mandatory overtime.

Hours/Shift

Must be available to work the following schedule. 

  • Sunday: Day Shift -  8am - 4pm
  • Monday: Afternoon Shift -  4pm - 12am
  • Tuesday: Afternoon Shift - 4pm - 12am
  • Wednesday: Off Day
  • Thursday: Midnight Shift - 12am - 8am
  • Friday: Midnight Shift - 12am - 8am
  • Saturday: Off Day
  • Required overtime every 4th Monday from 8am - 4pm
  • Must be flexible and willing to work some weekend/holiday work.

Key Accountabilities

Daily Operational activities to be performed include, but are not limited to:
• Operation of the Central operating area production facilities in compliance with local, state and federal regulations.
• Operates SCADA systems to facilitate cost-effective delivery of drinking water.
• Monitoring and Operating remote facilities such as tanks, wells, SOS/interconnections and booster stations.
• Record keeping
• System Reports
• Management of work orders using the computerized maintenance management system (CMMS) from work order inception through completion.
• Operation of communication equipment such as telephones, 2 way radios and cell/smart phones.
• Communications with supervisors and other field employees to resolve or report any unsafe conditions, abnormal conditions or security concerns.

Knowledge/Skills

• Company policies, procedures, and safety practices applicable to area of responsibility, as well as federal and state regulations regarding safe drinking water operations.
• Must pass a System Operator evaluation prior to the end of the probationary period with a minimum score of 80%.
• In order for progression to a System Operator II classification, an employee must possess a T‑1 license, pass a qualification exam with a score of at least 80%, and have a minimum of 24 months experience as a System Operator I.

Experience/Education

  • Must demonstrate the ability to operate company equipment necessary for the safe completion of assigned responsibilities.
  • High School or equivalency (G.E.D.) diploma.
  • Must possess a valid driver’s license at all times while working in this position.
  • The loss of driving privileges must be reported to management immediately.
  • If a successful bidder does not possess a license upon entering the position the employee will be granted up to three (3) years to obtain a NJ DEP T-1 license.
  • Once obtained the license must be maintained through recertifications.

Travel Requirements

May be required to travel to other facilities to operate SCADA systems from other company locations. Travel may be required for meetings or to attend training

Work Environment

• Shift work which includes working holidays and weekends.
• Mandatory overtime is a requirement of this classification.
• Must remain at position until relieved by another trained System Operator or Supervisor.
• Must verbally convey operating conditions/status and special instructions to other employees, when being relieved or at shift change.
• Must record any supervisor instructions, operating notes or pertinent job information clearly and legibly into the control room operating log book.
• Must adhere to company dress code.
• Must be able to perform the essential functions and meet the physical requirements for the position. Physical requirements include, but are not limited to being able to stand for long periods of time, walk, climb stairs, and sit in a chair for extended periods.
• Must be able to identify and distinguish between the colors red, yellow, green and magenta.

Competencies

Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
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Join American Water...We Keep Life Flowing

 

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.