Utility Technician

Posted Date: Feb 8, 2024

Location: Branson, MO, US, 65616

Company: American Water Works Company Inc

Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

Performs a variety of tasks in assisting and participating in the locating, laying, repairing, reading meters, commercial work and extending underground water mains and distribution pipes.

Key Accountabilities

  • Sets up barricades and places safety lights around work site to protect workers from street traffic. 
  • Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction. 
  • Manually digs valve boxes and curb boxes, using shovel and digging bar.
  • Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections. 
  • Taps into pressurized water mains. 
  • Flares and connects copper and plastic piping.
  • Installs repair clamps on pressurized water mains and service lines. 
  • Operates valves and fire hydrants. 
  • Investigates complaints and determines corrective action per company procedure.
  • Operates pneumatic and/or hydraulic boring equipment. 
  • Completes all necessary forms, sketches, field notes and uses maps and records.
  • Drives vehicles and/or trucks in performance of general job. 
  • Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes. 
  • Accurately measures pressure and flow at meter to detect leaks. 
  • Responds to customer inquiries accurately and professionally. 
  • Performs turn ons and turn offs as necessary. 
  • Directs the activities of any personnel assigned. Performs any other duties as assigned by supervisor. 


  • Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
  • Working knowledge of distribution/collection systems.


  • Minimum 1 year in construction, plumbing, and/or building trades.
  • Equipment operating experience is a plus. 
  • High school diploma or equivalent required.

Certifications & Licenses

  •  Must possess required driver's licenses or have the ability to obtain within designated timeframe and the ability to pass a motor vehicle report.
  • Ability to obtain WD License
  • CDL Class A license required or the ability to obtain within 1st year of employment.

Work Environment

  • Outdoor work during seasonal heat and cold, and other adverse weather conditions.
  • Must be able to perform essential functions and meet the physical requirements for the position.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Springfield