Water Plant Operator

Posted Date: Jul 10, 2024

Location: Bel Air, MD, US, 21014

Company: American Water Works Company Inc

Requisition ID:  106674 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

Coordinates activities of associates engaged in the Operation and maintenance of Winters Run Treatment Plant and all other facilities within the district to include the Impoundment, Bynum Well, and Booster stations, & Tanks.

Key Accountabilities

  • Assist in developing and maintaining Standard Operating Procedures.
  • Comply with all Company Health and Safety Standards and Training. 
  • Knowledge of all plant and lab equipment and ability to perform routine maintenance on all equipment. Ability to create and dispatch Mapcall Production orders.     .    
  • Control, operate, and monitor mixers, vacuum pumps, sludge blanket Levels, sludge blanket concentrations and sludge removal to clarify the water.
  • Monitors SCADA to remotely adjust and control pumps, motors, and chemical feed equipment, to regulate pressures, water elevations, flow of water and quality of water in the distribution system.
  • Monitors filter operation to maintain water quality and determine backwashing scheduling.
  • Collect and test water samples water from various process points to determine acidity, color, turbidity, pH, bacteria content, treatment application, odor and other impurities using various laboratory equipment such as electrodes, colorimeters, mixers, turbidimeters, titrators, mixers and hot plates.
  • Maintain and test online analytical instruments monitoring water quality.
  • Record data such as test results, chemical dosages, weights, and volumes, water quality information, operational problems, and compliance monitoring as required by various State and Federal regulations.
  • Respond to consumer complaints, emergencies, answer telephone or make notification to appropriate supervisors about same.
  • Order, load/unload/receive chemicals and materials used to purify and operate the water treatment systems.
  • Clean, paint and maintain workplace.
  • Other duties as assigned by Supervisor.

To do this kind of work, you must be able to

  • Learn the functioning of the overall system.
  • Use judgment to make decisions to keep the system operating and in compliance.
  • Remain calm during emergencies.
  • Use arithmetic to figure amounts of material needed or applied to function.
  • Direct the work of others.
  • Use eyes, hands, and fingers to operate or adjust equipment.
  • Differentiate between colors.

Physical Demands

  • Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 pounds.  
  • Stooping.  
  • Kneeling.  
  • Crouching.  
  • Crawling.  
  • Reaching.  
  • Handling.  
  • Fingering.  
  • Feeling.  
  • Seeing.  
  • Walking up and down flights of stairs.  
  • Working in confined areas.  
  • Climbing up and down ladders.  
  • Work on a ladder.

Environmental Conditions

  • Both:  inside and outside:  a job is considered “both” if the activities occur inside or outside in approximately equal amounts.  
  • Wet and humid: Wet:  Contact with water or other liquids.  Humid:  Atmospheric condition with moisture content sufficiently high to cause marked bodily discomfort.  
  • Noise and Vibration:  Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremes from repeated motion or shock) to cause bodily harm if endured day after day.  
  • Hazards:  Situations in which the individual is exposed to the definite risk of bodily injury.  
  • Exposure to:  Odors, toxic conditions, chemical dust or dust or poor ventilation.  
  • Ability to wear a respirator and work in confined spaces.

Math Skills

  • Requires mathematical development sufficient to be able to:  Calculate surface, volume, weights and measures.  Calculate square roots, variable formulas.  Calculate plane and solid figures circumference, area and volume.  Understand kind of angles, and properties of pairs and angles.

Language Skills

  • Must have developed language skills to the point to be able to:  Read and understand instructions, safety rules, state/federal regulations, etc.
  • Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech.
  • Speak with poise, voice control and confidence using correct English and well-modulated voice.

Relationships to Data, People and Things

  • Data:  Compiling Gathering, correlating, or classifying information about date, people, or things. Reporting and/or carrying out a prescribed action in relation to information is frequently involved.
  • People:  Taking instructions – Helping:  Helping applies to “non-learning” helpers.  No variety of implicit wishes of people is involved in this function.
  • Things:  Operating – Controlling starting, stopping, controlling, and adjusting the progress of machines or equipment.  Operating machines involves setting up and adjusting the machines or materials as the works progresses.  Controlling involves observing progress of operations and tuning devices to regulate reactions of materials.

Specific Vocational Preparation

  • Specific Vocational Preparation includes an occupationally significant combination of vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs.
  • Over 1 year

To do this job you must have the following licenses or certifications before being hired

  • A valid Maryland driver’s license with the ability to pass a motor vehicle check
  • Must presently hold a Maryland Class 4 Water Operator License and maintain or obtain within 4 years of being awarded the position.

To do this job you must have the following amount of total education and/or experience

  • High school graduate or equivalent. Operator experience preferred.

Continuing Education

  • Company, state, federal, private, or county sponsored courses will be attended to improve job skills.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Baltimore