Utility Worker

Posted Date: Jul 8, 2024

Location: Bel Air, MD, US, 21014

Company: American Water Works Company Inc

Requisition ID:  106670 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.





Performs skilled tasks associated with the construction, operation, and maintenance of the water distribution system including, but not limited to fire and domestic services, meter settings, water mains and valves. In addition, performs tasks associated with the operation and maintenance of pump stations, facilities, grounds, and equipment including electrical and mechanical pumps, motors, and chemical feed systems.

Essential Duties and Responsibilities

  • Perform all functions of the position in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public.
  • Cuts, threads, and joins pipe sections as directed & monitor work performed by contractor. 
  • Performs wet taps using large and small tapping machines, installs repair sleeves, flare cooper, installs meter setting and yokes.
  • Generate and close contractor work orders within Mapcall & alerts customers of outages via Alert 1View.  
  • Erects barricades and places safety lights around worksites to protect workers from street traffic, may flag traffic as required.
  • Breaks up pavement, using air hammer, manually dig a ditch preparatory to laying or removing pipe or service lines. 
  • Operates, maintains, and controls electric motors, pumps, and valves to regulate flow of water.
  • Feeds specified amounts of chemicals, such as chlorine, ammonia, and corrosion inhibitor into water supply and /or adjust automatic devices that admit specified amounts of chemicals into water to disinfect, and otherwise treat water. 
  • Utilizes GPS data collection equipment to capture GPS points on all new service & water main fittings. 
  • Records data such as residual content of chemicals, water pressure, power consumption, water output from pumping stations. 
  • Monitors panel board(s) and adjust controls to regulate flow rates and water storage and distribution of water. 
  • Repairs and lubricates machines and equipment, using hand tools and power tools.
  • Collects water samples and tests to determine basic water quality parameters.
  • Troubleshoots and repairs electrical and control circuits using diagnostic equipment and hand tools.
  • Reads and adjusts flowmeters and gages to regulate equipment according to water consumption and demand. 
  • Maneuvers pipe sections, valves, and fittings into position and inspects contractor connections and workmanship. 
  • Backfill excavations using compaction equipment on dirt, crushed stone, and cold-mix asphalt. 
  • Remove and install water meters, reads meter after installation.
  • Perform maintenance work on Company property and grounds.
  • Drive Company vehicles and may pull trailers/equipment. CDL license preferred. 
  • Work overtime as required.
  • Other duties as assigned.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  •  Reasonable accommodations may be made to ensure individuals with disabilities perform the essential functions.


  • High school diploma or general education degree (GED) with experience in water distribution systems. 

Position Knowledge

  • Broad working knowledge of distribution system components, including their installation, such as valves, hydrants, tapping devices and various types of pipe materials.

Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before the customers of the organization. 

Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Baltimore