Position Information

$68,640- $114,660

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. 

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! 

American Water is also proud to offer employees learning opportunities and work experiences to grow professional.

Primary Role

The Senior Supervisor, Water Quality and Environmental Compliance is responsible for carrying out the day-to-day compliance management of multiple operations to continually meet all environmental and water quality requirements. Provides technical support on water quality, treatment, permitting, laboratory management, and regulatory compliance issues. Ensures Company policy on water quality and related environmental matters is implemented.

Key Accountabilities

• Ensure water treatment and other activities at assigned facilities are completed in accordance with permit conditions and applicable regulatory requirements, including routine monitoring and reporting requirements. 
• Validate that compliance reporting across programs is accurate, timely and in compliance with applicable regulatory requirements. Perform dual validation of compliance reports prior to submission to the regulators.
• Assist local, State, and Federal regulatory agencies during inspections. 
• Respond to Water Quality and environmental compliance problems, taking appropriate corrective action including documentation to advise management. 
• Ensure that customer complaints or inquiries are properly addressed to attempt to resolve any issues. Reports on problems and issues regarding Water Quality and standards. 
• Provide technical guidance to operations staff in dealing with water quality and environmental issues. Recommends treatment and procedures for maintaining compliance with water quality standards. 
• Ensure policies, programs, standards of performance and approved objectives related to water quality and environmental compliance are implemented at assigned facilities.
• Maintain strong working relationships with environmental regulators.
• Assist with training of plant operating staff, field services and other water quality and environmental personnel in water quality and environmental regulatory requirements, chemical handling practices and environmental initiatives.
• Work with Operations staff for the procurement of treatment chemicals and receipt of chemical supplies to ensure adequate supply along with monitoring equipment, chemical feeds, etc. to ensure standards are maintained. 
• Oversee plant and environmental laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met. 
• Maintain accreditation at certified environmental lab.
• Plan, prepare and control the portion of the financial plan related to area of responsibility.
• Supervises direct workforce to ensure compliance with environmental regulations and laboratory procedures are maintained which may include accreditation/certification for specialized parameters.
• Responsible for organizing and administering the Cross Connection Control Program for the designated water system(s) of responsibility. This position performs skilled technical duties necessary to ensure water systems comply with all external regulations and company requirements to prevent contamination or pollution of the water supply.
• Conduct special projects and prepare reports.  

Knowledge/Skills

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation related to water system operations.
• Strong working knowledge of water and/or wastewater treatment, and thorough knowledge of water quality and environmental regulations.
• Strong to excellent working knowledge of all Federal, State, and local requirements for Cross Connection and Backflow Prevention regulations
• In-depth knowledge of Microsoft office suite applications including MS Word, Excel, Access and PowerPoint and email management systems (MS Outlook).
• Excellent written and verbal communication skills (e.g., fluency in report writing and presentations).
• Effective people management skills (e.g., planning, organizing, recruiting, controlling, and leading individual staff and teams).
• Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting)
• Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities, managing concurrent projects).
• Leadership presence (e.g., ability to deal effectively and maintain collaborative relationships with Company senior management and other key stakeholders).

Experience/Education

• Bachelor’s degree in science, environmental science, engineering or equivalent field preferred.  High School Dipolma required
• Operator License and relevant work experience in lieu of degree may be considered.
• 5+ years’ experience with a bachelor’s degree or 8+ years’ experience without a bachelor’s degree in water distribution systems or water utility operations.
• Previous experience in utility operations, customer service, or project management is preferred
• Previous experience leading a team is required 
• Experience leading state-wide projects is preferred.

Travel Requirements

• Local and occasional regional travel is required - 25-50%
• Must be able to frequent travel to Alexandria, VA
• Open to candidates in the Alexandria, VA area

Certifications & Licenses

• Valid Driver’s License required
• Water or Wastewater License preferred without a Bachelor’s degree

Work Environment

• 5 Days Standard indoor office environment within an operations facility / treatment plant 
• This is a people leader role with 2+ direct reports based on State Operational magnitude.

Competencies