Utility Worker

Posted Date: Jul 10, 2024

Location: Alexandria, VA, US, 22314

Company: American Water Works Company Inc

Requisition ID:  106671 


Share Our Purpose.  Be Yourself.  Feel Valued. 


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

Performs skilled tasks associated with the construction, operation, and maintenance of the water distribution system including, but not limited to, fire and domestic services, meter settings, water mains and valves. Routinely drives truck equipped with dump body to transport and dump loose materials such as sand, gravel, crushed rock, coal or bituminous paving materials.
Performs tasks associated with the operation and maintenance of pump stations, facilities, grounds, and equipment including electrical and mechanical pumps, motors.

Key Accountabilities

  • Performs all functions in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public. Cuts, threads, and joins pipe sections as directed. Performs wet taps using large and small tapping machines, installs repair sleeves, flares copper, installs meter setting and yokes. Cuts, threads, and screws together sections of pipe forming service line and lays service line into trench.
  • Erects barricades and places safety lights around worksites to protect workers from street traffic; may flag traffic as required. Breaks up pavement, using air hammer, manually digs a ditch preparatory to laying or removing pipe or service lines. Operates, maintains and controls electric motors, pumps, and valves to regulate flow of water. Feeds specified amounts of chemicals, such as chlorine, ammonia, and corrosion inhibitor into water supply and /or adjust automatic devices that admit specified amounts of chemicals into water to disinfect and otherwise treat water. Documents chemical feed activities and system performance with written reports and automatic charts.
  • Records data such as residual content of chemicals, water pressure, power consumption, water output and chemical consumption. Monitors panel board(s) and adjusts controls to regulate flow rates and water storage and distribution of water. Repairs and lubricates machines and equipment, using hand tools and power tools. Collects water samples and tests to determine basic water quality parameters. Troubleshoots and repairs electrical and control circuits, using diagnostic equipment and hand tools.
  • Reads and adjusts flowmeters and gauges to regulate equipment according to water consumption and demand. Maneuvers pipe sections, valves, and fittings into position. Backfills excavations using compaction equipment on dirt, crushed stone and cold-mix asphalt. Removes and installs water meters, reads meter after installation. Performs maintenance work on company property and grounds.
  • Drives company vehicles, including dump truck, may pull trailers / equipment. Pulls levers or turns crank to tilt body and dump contents. Moves hand and foot controls to jerk truck forward and backward to loosen and dump material adhering to body. Loads dump truck by hand and/or by operating mechanical loader. Inspects truck, equipment and supplies such as tires, lights, brakes, gas/diesel, oil antifreeze and water.
  • Cuts, threads, and joins pipe sections as directed. Other duties may be assigned.


  • Broad working knowledge of distribution system components, including their installation, such as valves, hydrants, tapping devices and various types of pipe materials.


  • High School diploma/GED.
  • Experience in water distribution systems.

Work Environment

  • Regularly works in outside weather conditions.
  • Frequently works near moving mechanical parts and is frequently exposed to toxic or caustic chemicals and extreme cold.
  • Occasionally works in high, precarious places and occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme heat and risk of electrical shock.
  • The noise level is usually loud.


  • Works overtime as required.
  • Must pass pulmonary function test necessary for use of self-contained breathing apparatus and, if requested, a range of motion test.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results



Join American Water...We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Alexandria
Nearest Secondary Market: Washington DC